Possibility to CC or BCC an email in a MSI email template

Possibility to CC or BCC an email in a MSI email template

Hello,

In our company, some of our sales guys would like to CC or to BCC an email when sending a MSI email template.
They want to do that because it would allow the rest of our sales team to follow what are the interesting leads.

Is it possible to add this option to the MSI email templates?

Thank you

7 Comments
Anonymous
Not applicable
This will definately be a good option to have.

Also would be great if to has a "hidden"  Bcc field were rest of the sales team can see the response back from the lead?

Thank You


Anonymous
Not applicable

This would save us from having to write yet another email and send it to our 30 sales reps.  Definitely a needed feature!

Anonymous
Not applicable

BUMP!

Anonymous
Not applicable

@Marketo team: Any status on this one? Thanks

Anonymous
Not applicable

This is becoming a huge issue for us in the adoption of MSI among our sales team (along with a list of other MSI challenges).  Many of our customers ask the sales team to CC their admins or to email an alternate email address for a specific email.  As it is now, they have to send a separate email to the admin, and when they need to use an alternate email, they have to update the record, send the email, then change the record back to the primary email address.  This is a lot to be asking our sales team to do to send an email.

Anonymous
Not applicable

My sales team would like to have the BCC function available, so they can use the "Email to Salesforce feature" on SFDC and have a back up email conversation on SFDC with their client automatically. I wish this functions will be enable soon.

kh-lschutte
Community Manager
Status changed to: Open Ideas