Per User Email Send Limit for Email Send Programs

Per User Email Send Limit for Email Send Programs

Hi,

 

We have recently moved from Pardot to Marketo and a key feature that we believe is missing from Marketo is the ability/permission to limit the number of emails a user can send via an email send program. 

 

Our business model means we often have people transitioning in and out of the business and the ability to limit a user email sending limit would allow us to have more confidence and lower risk that users could inadvertantly send to a large audience like the entire marketable database.

 

In Pardot we had a hard limit of 20,000 emails per email send set at the user level. Which allowed us to mitigate against the problem. 

 

If anyone has any suggestions on how we could achieve this within the current limits of Marketo that would be welcome but we believe it is a feature that Marketo should have in the future. 

1 Comment
kleroy
Level 1

@MRowland_HW1 if you have access to it, go to the "Admin" tab, click on "Smart Campaign" and this setting will let you set a maximum campaign size which will abort the campaign if it exceeds a certain number of people for this very reason.  One thing to note - it's a system-wide setting so even if you have campaigns that aren't email sends, it would prevent those from processing as well.  To get around this, we'll bump the setting up if we need to do some system-wide data changes through a smart campaign, and then we'll adjust it back down after the work is done.  Hope that helps!