Granular control to prevent users sending emails

Granular control to prevent users sending emails

The permission Access Marketing Activities - Activate Smart Campaigns is very effective to prevent unauthorised users sending emails.

Granting "Access Lead Database" exposes, implicitly, the ability to select multiple leads and send emails through Lead Actions - Marketing - Send Email.

Bypassing Activate Smart campaigns can cause more damage than sending campaigns accidentally since it is possible to select larger number of leads than a specific campaign would allow.

The "Idea" is a new option under Access Lead Database in order to control who can send emails, ideally warning admin users when Access Marketing Activities - Activate Smart Campaigns is not granted to that role.

It is important to retain Design Studio - Email Actions - Send Test.  It could have a setting in Admin in order to limit the number of addresses entered in the "Send to" input field A regular expression would help to count the addresses entered.


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8 Comments
Anonymous
Not applicable
I woul actually like to get more granual than this. We are migrating all of our 24 business units into Marketo over the next 18 months. As a result we will have a lot more peopel working within the platform and having relatively free access to everything. I would love to see out of the box partitions that allows the admin to choose what everything gets to see, touch and exectute. 
Edward_Masson
Level 10
This is great, I too concur.
The admins need the ability to see more on user action/edits for activities/emails LP etc. similar visibility to what SFDC has.

Anonymous
Not applicable
Agreed, we need visibility and audit trail capability as well just like in SFDC.
Anonymous
Not applicable
Increased permissions granularity and audit trails are critical for all but the smallest companies using Marketo!
Edward_Masson
Level 10
Well said Elliott!
Anonymous
Not applicable
Yes definitely agree with all of you on this! I've had to email Marketo Support to get the audit log of what happened to programs that were 'accidentally' deleted or the smart list in the smart campaign was modified before it was sent by our Marketo Users....was a huge headache & pain to clean up everything.
Anonymous
Not applicable

This has been a request from users going back 4 years now (https://nation.marketo.com/ideas/1034#comment-14953).  Marketo isn't responding to recent requests for a response.

kh-lschutte
Community Manager
Status changed to: Open Ideas