I'm new in Marketo and worked before with Silverpop / IBM Marketing Cloud.
We was able to maintained our database manually by using a de-duplication filter.
This is something I'm missing in your tool.
Challenge: I would like to find contacts in database which have the same "CRM UID" but different email address.
In this Example a contact married and has now a new last name:
CRM UID email address
This means I have to merge these both contacts.
I was used to click any field in my database to de-duplicate and keep behavior data alive.
Please see my attachements.
Contact support, they should be able to help you with this
I did contact support and they said this feature is not avaliable at the moment.
They only can de-duplicate contacts with already used standard fields like "Full Name".
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