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Unable to reply to questions

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Geoff_Krajeski1
Level 10 - Champion Alumni

Unable to reply to questions

Jody SpencerPaul Green​,

I am unable to post or reply to questions in the BMUG group on nation.marketo.com. 

Can you help to open this up for me?

You can reach me at geoffrey.krajeski@prnewswire.com for further information or questions.

Thanks,

-Geoff

1 ACCEPTED SOLUTION

Accepted Solutions
Anonymous
Not applicable

Re: Unable to reply to questions

Hi Geoffrey

If you can please email me a few snapshots to lcourter@marketo.com, I'll pass this along to Jive. Sounds like a bug.

Sorry!

Liz

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8 REPLIES 8
Jody_Spencer
Level 2

Re: Unable to reply to questions

Hi Geoff, I took a look at your active profile and didn't see anything in there that would indicate you do not have permission to post or reply to questions.  Sorry you are experiencing issues.  I am including Liz (Courter) Oseguera​ to see if she can help troubleshoot.   I don't have access to any backend permissions.    Liz?

--Jody

Geoff_Krajeski1
Level 10 - Champion Alumni

Re: Unable to reply to questions

Thanks Jody. 

This is probably why I was pestering you the last few months

Jody_Spencer
Level 2

Re: Unable to reply to questions

Hi Geoff.   You've never pestered.  I'm just sorry I couldn't be of more help.  Hoping Liz will be able to adjust settings so you can post.   Hopefully we will see you at the upcoming April 26th meeting in Waltham.   - Jody

Anonymous
Not applicable

Re: Unable to reply to questions

Hi Geoffrey

Did you actually join the group (click follow, top right)? Now that they're open, you can view the content, but must join to contribute. Please confirm and I'll look more into it if necessary.

Thanks

Geoff_Krajeski1
Level 10 - Champion Alumni

Re: Unable to reply to questions

The link has a pound sign / dead anchor and goes nowhere when clicked for me.

Geoff_Krajeski1
Level 10 - Champion Alumni

Re: Unable to reply to questions

It shows in "Your Places" for me.

However, when I click and go to the MUG, the Join Group button/link shows at top, and here is the URL: https://nation.marketo.com/groups/boston-user-group#

I also see Leave Group.

I would think that it would show one or the other, not both.

When I go to a question thread I see the follow message on the right hand side of the page: "This group is members only, so you must join the group to create or reply to content.Join this group"

Geoff_Krajeski1
Level 10 - Champion Alumni

Re: Unable to reply to questions

The underlying link for the "Join this group" is "https://nation.marketo.com/thread/31857#​"

Anonymous
Not applicable

Re: Unable to reply to questions

Hi Geoffrey

If you can please email me a few snapshots to lcourter@marketo.com, I'll pass this along to Jive. Sounds like a bug.

Sorry!

Liz

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