I'm a new admin - EVENT program not listed???

[Joey_Taralson]

I've heard this from others on my Foundation training as well. We don't have the Event program listed under programs. Can't find documentation on why this may be (full disclosure that I am a newbie to the Community here so I'm probably missing something obvious). Any help is appreciated!

-Joey

[Caitlin_Poliksa]

I have never heard this before. I am a consultant who has been working in hundreds of Marketo users and even the smallest subscription there was the event program. Are you a spark user? Are you the owner of your instance? Or do you have another admin? Is it brand new? We could also see if you have the functionality to create one in the admin to help know.

[Joey_Taralson]

Thank you for your response! Indeed, it appears that we were somehow sold a license that does not include Event programs. I'm pretty frustrated, as Marketo is asking for another $1,500 for this. I've heard from multiple people that it should be included in all licenses.