Have you been experiencing significant difficulties using the community for the past 2/3 days?

[Grégoire_Miche2]

Hi all,

For about 2/3 days, the community has become difficult to use. Most of the scripts do not load/and or execute on the pages. Very often, some functionalities just do not respond and I have reload the page 3/4 times before it works. Search dialog, discussion or idea creation, adding comments, editing profile, etc... all is impacted.

I have tried various accounts and various Mac and Windows browsers, with the same result.

I have cleansed the browsers history and files, same result...

-Greg

[Anonymous]

We cleaned up a lot of the code yesterday.

We have identified one of the culprits (some code we are using) -- and there will probably be another culprit.

If you can't post or something -- try refreshing --

We are working on things..

[Lauren_Beth]

Strike my last comment Scott - profile is no longer loading beyond the top banner image in IE or Firefox for me right now.

[Dan_Stevens_]

Sometimes that works, sometimes it doesn't.  What I'm finding is, is if the "alert" notification in the upper right is gray, nothing will work (unable to search, click on reply, click on the links in the right side area, etc.). 

Instead, you either need to give the community time to update the page behind the scenes (until it turns blue), or refresh.

[Anonymous]

I've been having a ton of problems too. About 50% of the time when I try to use the search box in Chrome it won't let me type. I have to open in Safari to get it to work.

[Dan_Stevens_]

Here's a new one: when the top navigation works when clicking on it (which it only does about 50% of the time), the drop down is now super small (with vertical scrollbars) and barely usable:

Mac OS 10.10.5 / Safari 9.0.1

[Anonymous]

We are close to resolving the issue. Thanks.

[Dan_Stevens_]

No change here on my end.  Firefox continues to be unusable (on both platforms); Chrome works for a while (replying now with Chrome/Win); and Safari/Mac works the best, but there are several UI issues.

[Grégoire_Miche2]

Keeps doing well at 2PM CET...

[Grégoire_Miche2]

HI Scott,

things seems to be much better this morning, but we will see when the US awake and the concurrent number of connected users increases.

-Greg

[Srujan_Vishwana]

Scott K. Wilder​ Also, the points functionality doesn't seem to work. It does not load at all.

[Anonymous]

I am working on this still. 

Thank you for helping identify the issues. 

And your patience. 

[Anonymous]

Yes! It has been very difficult to use!!

[Grégoire_Miche2]

Hi all,

Things seem to be much better as of tonight (Oct 20th, 11PM CET).

-Greg

[Grégoire_Miche2]

And now, it's becoming bad again.

Sorry fo the bad news

[Dan_Stevens_]

The "Reply" button - and basically any sort of link - is completely dead in Firefox - in both Windows and on the Mac.

[Josh_Hill13]

Yes, I've had this happen a fair number of times too.

[Lauren_Beth]

It's always been a little off for me on occasion using Firefox.  Links won't open, I can't seem to rate anything and the profile is very slow.  But it almost has completely stopped working in Firefox this week. Nothing in my profile opens or is clickable for example. 

[SanfordWhiteman]

Just now, couldn't edit a post because (a) the font color was white and (b) Save Reply wouldn't work.  Could copy the text and delete the post.  FF 43/Win.

Also the stuff Greg and all reported with needing to refresh.

[Anonymous]

Josh Hill​

Sanford Whiteman​

Dan Stevens​

Are you still experiencing site issues? If so, pleas let me know what they are and provide screen shots. Thank you

[Josh_Hill13]

Yes, I am def experiencing the filters not working the first time under Discussions.

Haven't had the others yet today.

[Dan_Stevens_]

Scott K. Wilder, I just tested again in Firefox and Chrome on my Macbook Pro.  For about 5 minutes, everything worked well.  But then after that, all the same issues re-surfaced.  None of the links work: unable to reply (I'm using Safari to reply here), none of the right-side links work, nothing happens when clicking on the top navigation (except HOME), unable to view our support cases (see screenshot below), unable to copy/paste images into posts/replies - basically everything I've already shared in this thread.  Screenshots won't help since it's a behavior issue - not an interface issue (except for the screenshot I shared above of how some of the interface looks when using Safari).