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UNABLE_TO_LOCK_ROW: unable to obtain exclusive acc...

by Anonymous in Product Discussions
‎12-12-2016 07:35 AM
1 Like
‎12-12-2016 07:35 AM
1 Like
...nd so we get 50-100 leads that throw the error "UNABLE_TO_LOCK_ROW: unable to obtain exclusive access to this record" which is clogging up our error logs.  My initial thought was to create a n...
  • Tags:
  • crm sync
  • salesforce

SOAP API - Unable to get lead using Cookie?

by Level 1 Josef_Lobotka in Product Discussions
‎11-07-2018 04:25 PM
‎11-07-2018 04:25 PM
...atchSize>',    '</mkt:paramsGetLeadActivity>', The resulting error is Lead does not exist, which is not true, because it is possible to obtain the Anonymous Lead using Marketo ID ('I...
  • Tags:
  • anonymous leads
  • soap api

Salesforce Sync Error - Exception Message

by Level 6 Ankit_Dua in Product Discussions
‎11-13-2018 02:35 PM
‎11-13-2018 02:35 PM
While adding the leads to Salesforce Campaign from Marketo, it throws an exception error : unable to obtain exclusive access to this record or 1 records. What could be the possible reason of this e...
Show results in replies (1)
  • UNABLE_TO_LOCK_ROW: unable to obtain exclusive access to this record​

Error Message: UNABLE_TO_LOCK_ROW

by Level 4 Diana_Jakubaity in Product Discussions
‎11-21-2017 08:20 AM
‎11-21-2017 08:20 AM
Hi Everyone, Can someone please advise what this error message means: \UNABLE_TO_LOCK_ROW: unable to obtain exclusive access to this record or 200 records:
  • Tags:
  • error
  • error message
  • sfdc error
  • unable_to_lock_row
Show results in replies (1)
  • Hi Diana, Check out this post: Salesforce Sync Error: UNABLE_TO_LOCK_ROW Kenny's comment e...

Adobe Marketo and Adobe Analytics sync issues

by Level 3 MMundra1 in Product Discussions
‎09-28-2023 05:27 AM
‎09-28-2023 05:27 AM
...ookies are enabled and configurations are set up on both the Marketo and Adobe platforms, following the guidance provided in the Marketo Docs. Regrettably, despite our efforts, we have been unable to s...
Show results in replies (1)
  • Question - are you trying to align audiences using the cookie match? Or are you uploading the d...

Is there an option to execute a custom code on ins...

by Anonymous in Product Discussions
‎05-06-2016 02:14 AM
‎05-06-2016 02:14 AM
...his can be done via Salesforce APIs but I am unable to find a way to code the functionality in Marketo which could then be triggered every time a record is updated/inserted in Marketo. Does marketo not s...
Labels:
  • Labels:
  • Integrations
Show results in replies (1)
  • Hi Nikhil, Then salesforce will have to connect to Marketo through the REST API and read the v...

Hundreds of "Error updating List with SfdcId:" err...

by Level 1 Elliott-Opfocus in Product Discussions
‎06-05-2023 01:48 PM
‎06-05-2023 01:48 PM
...eference id - this can occur when a Marketo field refers an ID in another object, that no longer exists (e.g. record type) Failed: UNABLE_TO_LOCK_ROW: unable to obtain exclusive access to this record - t...
Labels:
  • Labels:
  • MKTO <> SFDC
  • Salesforce Sync
  • Salesforce Sync Error
Show results in replies (1)
  • ...ydney data centers - you can check and subscribe to updates at https://status.adobe.com/

Salesforce Sync Error: UNABLE_TO_LOCK_ROW

by Level 10 - Champion Alumni Valerie_Armstro in Product Discussions
‎10-28-2014 05:51 AM
‎10-28-2014 05:51 AM
This morning, I had a Marketo notifcation that Marketo was unable to update Lead in Salesforce.  The error details were: UNABLE_TO_LOCK_ROW: unable to obtain exclusive access to this record. &n...
  • Tags:
  • integrations
Labels:
  • Labels:
  • Integrations

Salesforce sync issues

by Level 2 Rahul_Kumar2 in Product Discussions
‎11-30-2017 02:26 AM
‎11-30-2017 02:26 AM
...ow to control them , either from marketo side or sf side. Kindly see attach cases below Help will be really appreciated. ​ SF Sync Cases UNABLE_TO_LOCK_ROW: unable to obtain...
  • Tags:
  • integrations
Labels:
  • Labels:
  • Solutions

Error message

by Level 1 Diane_Kelley in Product Discussions
‎01-11-2019 10:09 AM
‎01-11-2019 10:09 AM
Hi, A recent email campaign resulted in half of the responses not being added to the SFDC campaign with the following  Detail: Failed: {unable to obtain exclusive access to this record or 1 r...
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