Tracking Mobile vs. Desktop users

SOLVED
Dameka_Lee
Level 1

Tracking Mobile vs. Desktop users

What report is best to use within Marketo to track mobile users vs. desktop users on any given email launch?

1 ACCEPTED SOLUTION

Accepted Solutions
Jayanto_Sukul_S
Level 2

Re: Tracking Mobile vs. Desktop users

Hi Dameka,

You can view this on Email insights report and if you don't have the subscription then second option is below.

Create a smart list with open email or click email and Add Constraint Is Mobile Device is True, when its true you can see the list of people who opened email on Mobile and if you select False then these are the people who not opened on Mobile. If you want you can add more constraint which Device and which Platform

As per below snapshot.

pastedImage_1.png

Regards,

Jayanto

View solution in original post

4 REPLIES 4
Jayanto_Sukul_S
Level 2

Re: Tracking Mobile vs. Desktop users

Hi Dameka,

You can view this on Email insights report and if you don't have the subscription then second option is below.

Create a smart list with open email or click email and Add Constraint Is Mobile Device is True, when its true you can see the list of people who opened email on Mobile and if you select False then these are the people who not opened on Mobile. If you want you can add more constraint which Device and which Platform

As per below snapshot.

pastedImage_1.png

Regards,

Jayanto

View solution in original post

Dameka_Lee
Level 1

Re: Tracking Mobile vs. Desktop users

Thank you for your help!

This is great detail.

Dameka R. Lee

Digital Demand Activation - Project Manager

GOJO Industries, Inc.

LeeDa@GOJO.com<mailto:LeeDa@GOJO.com>

330-255-6629 ( office )

Jayanto_Sukul_S
Level 2

Re: Tracking Mobile vs. Desktop users

Thanks, request you to marked as answer.

lorie_witmer4
Level 2

Re: Tracking Mobile vs. Desktop users

Is there a filter to look at landing page views mobile vs desktop?