Which templates in Email Editor 2.0 work with Outlook 2013?

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Level 2

Which templates in Email Editor 2.0 work with Outlook 2013?

Morning,

I created a new email using the new email editor 2.0 - after sending some tests to myself and a colleague (and then raising a case) we discovered that there are some areas of code not supported by Outlook e.g. border-spacing, display, float...

Does anyone know of any starter email templates that are supported by Outlook and will look alright? I'm trying to send a newsletter type email and used Snowbunny......

Many thanks!

13 REPLIES 13
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Level 10 - Champion Alumni

Re: Which templates in Email Editor 2.0 work with Outlook 2013?

Please use litmus to test them or clone the templates and update them to comply with Outlook's quirks.

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Anonymous
Not applicable

Re: Which templates in Email Editor 2.0 work with Outlook 2013?

Hi Sarah,

You can check the solutions provided by Marketo partners on Launchpoint for creating responsive emails that are tested across all devices.seg?add=3901497&t=2

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Re: Which templates in Email Editor 2.0 work with Outlook 2013?

Just FYI - these templates will be updated continuously and we do test them across all devices.

There is an update to every single "Starter Template" that will be launched inside of Marketo in the Template Picker in a matter of days. Here are the Litmus renderings. You'll see many things have been addressed:

  

Slam Dunk (transactional4.html) -> https://litmus.com/pub/61f7815

Save My Spot (transactional3.html) -> https://litmus.com/pub/5804bcb

Good News (transacational2.html) -> https://litmus.com/pub/94082b1

Short and Sweet (transactional1.html) -> https://litmus.com/pub/896c972

Urbanista (shop3.html) -> https://litmus.com/pub/326fd62

Homegrown (shop2.html) -> https://litmus.com/pub/691fc42

Private Jet (shop1.html) -> https://litmus.com/pub/c1cba2f

Basic (newsletter5.html) -> https://litmus.com/pub/eac567c

All Aboard! (newsletter4.html) -> https://litmus.com/pub/50640e2

Flatiron (newsletter3.html) -> https://litmus.com/pub/e11e5f4

FYI (newsletter2.html) -> https://litmus.com/pub/5d281b3

Breaking News (newsletter1.html) -> https://litmus.com/pub/a3395bd

Limón (event2.html) -> https://litmus.com/pub/14f59c8

Iceberg (event1.html) -> https://litmus.com/pub/f361742

Sophia (newsletter7.html) -> https://litmus.com/pub/2c869e7

Snowbunny (newsletter8.html) -> https://litmus.com/pub/8095b7f

Mission Control (product-launch2.html) -> https://litmus.com/pub/46f6c95

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Level 2

Re: Which templates in Email Editor 2.0 work with Outlook 2013?

Have these updates been pushed?

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Re: Which templates in Email Editor 2.0 work with Outlook 2013?

yes

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Level 2

Re: Which templates in Email Editor 2.0 work with Outlook 2013?

Hi Justin! I'm using the corrected HTML templates, but my header logo is still skewing and pushing the link down, even after adjusting the dimensions. Any ideas?

Design Studio:

Flatiron_Header_Logo_Design_Studio.PNG

Outlook:

Flatiron_Header_Logo_Skew.PNG

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Level 2

Re: Which templates in Email Editor 2.0 work with Outlook 2013?

I'm also using Outlook 2016.

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Re: Which templates in Email Editor 2.0 work with Outlook 2013?

So, I've found in that template that if the aspect ratio is such that the logo is much much wider than tall (doesn't matter the resolution, just proportions) then the header won't look great. I'll see if we can make some tweaks to handle really wide images better. If you use closer to a 3:1 aspect ratio it should work much better. For example this image I used is 2500x1000 (2.5:1):

Screen Shot 2016-10-18 at 5.10.16 PM.png

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Level 2

Re: Which templates in Email Editor 2.0 work with Outlook 2013?

Thank you! I'll try that.