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Wait step followed by flow step with choice

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Level 5

Wait step followed by flow step with choice

I have a subscription renewal campaign set up for expired users. If my campaign flow steps are set up like the image below, will the email in step #3 only send to users who did NOT renew after 7 days?

Simply, will a Choice be acknowledged after a Wait Step OR will everyone who qualified for step #1 qualify for step #3? 

Screen Shot 2019-08-02 at 1.31.02 PM.png

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Re: Wait step followed by flow step with choice

Hi Kim,

It's not it exactly that they won't qualify for step 3 (unless you have a remove from flow happening somewhere) but if they do not fit into your Choice 1 of Step 3 then they will receive the default choice (do nothing as you currently have it). So they are still in your flow here and could receive any flow steps after 3.

Hope that helps! 

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Level 10 - Community Moderator

Re: Wait step followed by flow step with choice

Can you pls remove that external link and paste the screenshot into the thread? It makes it hard to follow.

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Level 5

Re: Wait step followed by flow step with choice

Revised. 

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Re: Wait step followed by flow step with choice

Hi Kim,

It's not it exactly that they won't qualify for step 3 (unless you have a remove from flow happening somewhere) but if they do not fit into your Choice 1 of Step 3 then they will receive the default choice (do nothing as you currently have it). So they are still in your flow here and could receive any flow steps after 3.

Hope that helps! 

View solution in original post

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Level 5

Re: Wait step followed by flow step with choice

Thanks Samantha!