HTML source editor

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Level 10 - Champion Alumni

Re: HTML source editor

Is there actually text or an image in that section already?


If not, you shouldn't get much in the html editor.

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Re: HTML source editor

I can confirm that the HTML editor looks blank on Chrome, both on OSX and Windows 7. Works fine in Firefox, so I suggest that as a temporary solution.

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Re: HTML source editor

I also had this issue, as did everyone on my team - any HTML editor would appear blank. We were all using Chrome and logged a Marketo support ticket about it.

They told us to clear our browser caches and that did the trick for all 3 of us.

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Anonymous
Not applicable

Re: HTML source editor

Thanks for that update Kassia Wilhelm​​!

Frances Salvacion​, if clearing the cache works for you, you should mark Kassia's response as the correct answer.  Happy Marketing and HTML editing!

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Anonymous
Not applicable

Re: HTML source editor

Thanks Jace! To be honest, clearing the cache did not work for me initially. But for whatever reason, the HTML editor is now back on-line in Chrome. I'll mark Kassia's comment too, though.

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Anonymous
Not applicable

Re: HTML source editor

Hi

In this morning, I found this issue has been resolved at newest Chrome.

Try Chrome Version 43.0.2357.81 (64-bit).

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Anonymous
Not applicable

Re: HTML source editor

Chrome is usually always the culprit in situations like this!