I came across Aslihan's question about being able to create custom regions like LatAm, etc. For the record I am another user who needs Marketo to create this functionality.
In the meantime, exactly what countries are included in NCSA? Strangely I haven't been able to come up with a solid answer with Google.
I need to only send content to the AMER countries so I need to know if I can simply click NSCA or if I have to manually add every. single. AMER. country.
Thank you for a quick reply!
Solved! Go to Solution.
Customer support replied to our inquiry of what counties are included in the NCSA (what we internally call the <AMER> region) drop-downand selection in RTP. (because we were receiving no hits by just selecting NCSA so we resorted to manually selecting all NCSA countries as it pertains to RTP.)
" I have confirmed with the product manager that the NCSA [North Central and South America] region includes all the Americas - Canada, North, Central and South America. Please let me know if you are seeing a segmentation that is showing behavior to the contrary. "
We confirmed with a test segment and including only the NCSA selection (what we internally call the <AMER> region) from the <Location> drop down and had multiple hits from the NCSA countries.
Hi Josh -
Attached are two screenshots of what I see on my end - the closest thing we've come to in deciphering NCSA is "North Coast South America" (a trade route). Does this help? Thanks, Jen
Oh I see. That's reverse IP lookup. Check with ICANN or a reverse lookup provider if Marketo Support cannot tell you.
Hey Josh -
My IT team came up with:
"In a regional context, I have seen it mean NCSA - North, Central, and South America. Not sure if that is the case here..."
I'm guessing then that since the acronym is in the regional drop down menu this definition would make sense?
(Especially because what we call the AMER region isn't (we thought) represented - just APAC, etc.)
I downloaded the ISO country list from your website. I'm not clear on what you mean by "just move the countries around."
Your workbook does contain a worksheet entitled "Americas" but nothing labeled "NCSA"
When creating a segment in RTP, "NCSA" is in the dropdown menu in the <Location> Firmographics choice.
"AMER" or "Americas" is not.
In short, the NCSA designation in the RTP has no countries associated with it (I am not sure if this is true for the APAC and EMEA regions).
When will we be able to use the location selection "NCSA" as a shortcut instead of having to manually select each AMER country when creating a segment?
I need to input the 57 some-odd countries in the AMER region for every campaign. I spend more time on creating segments than I do on anything else during my day. Productivity = 0 at the moment.
If you view the edit regions sections of Web Per(RTP) you'll see the "Americas" section....This should match what is deemed NCSA
Hey Dan –
I appreciate the response. Please take a look below. This is what my current Marketo settings are. Leaving me to think we *may* be speaking at cross-purposes.
The issue is that for every single segment I make, I have to manually enter all of the countries in my region:
Under the <Select Country to Add> dropdown you’ll see “NCSA” (North Central South America) but as far as I can tell, no countries are associated with that. I have run campaigns using just NCSA as my location and had no activity whatsoever.
I want to be able to either:
From: Don Mayberry <email@example.com>
Reply-To: "firstname.lastname@example.org" <email@example.com>
Date: Sunday, November 27, 2016 at 16:07
To: Jennifer Bonacci <firstname.lastname@example.org>
Subject: Re: [Products] - Re: Exactly what countries are included in NCSA?
edit regions sections of Web Per(RTP)
I don't think you can do this in a simple way. If it won't let you copy and paste out of a sheet like mine, then it's manual.
I was pretty sure RTP allows cloning of segments and campaigns, but maybe not since you posted an Idea.