Sophia_Sellars

When a sales rep tracks their email with the MSI tracker, is there a way to see when that person opened the email from the sales rep? In the MSI section on the contact, it only shows the time that the email was sent.

We send out a welcome email that is triggered to send based on the join date of a new member. The smart campaign runs daily and sends the welcome email to any new members that have joined the previous day. I want to set up another campaign that resends the email to anyone who hasn't opened the email...

I have this email script that is working correctly: #set( $inTimeZone = $date.getTimeZone().getTimeZone('America/New_York') )#set( $outTimeZone = $date.getTimeZone().getTimeZone('America/New_York') )#set( $locale = $date.getLocale() )#set( $myDate = $convert.parseDate($lead.End_Date_Formula__c,'yyyy...

I wanted to test using an engagement program, but wanted to start small. We sent an email to a large number of leads, and had an engagement program set up so different link clicks put you in different streams within the engagement program. The problem is, when you set up the streams in the engagemen...

I've been working with our data team to clean out invalid emails. There is one person that Marketo noted as invalid, because it bounced with this reason "554 delivery error: dd This user doesn't have a aol.com account [-9] - mta4129.aol.mail.bf1.yahoo.com" To me, this bounce reason sounds like the e...

I am creating an email using the Marketo Smooth sailing template. I noticed that some of the local variables are not in the email, and I need to make edits to them.I am having issues with the Articles module, specifically the right separator border color. There is no meta class for this variable, an...