MSI - Is there a way to see when a contact opened your email

Sophia_Sellars
Level 2

MSI - Is there a way to see when a contact opened your email

When a sales rep tracks their email with the MSI tracker, is there a way to see when that person opened the email from the sales rep? In the MSI section on the contact, it only shows the time that the email was sent. 

1 REPLY 1
AWmindtree
Level 4

Re: MSI - Is there a way to see when a contact opened your email

Hi @Sophia_Sellars 

Nope that is still not possible and not customizable too. 

But yeah this seems to be a good idea, you can raise it on Ideas portal.
https://nation.marketo.com/t5/ideas/ct-p/Ideas

Thanks
Ankit