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Re: Export 20,000+ Records from Campaign Results
Devraj Grewal
Nov 21, 2016 12:40 PM
That's odd. I just today exported a list of 50k records and it worked fine. I have never been notified that I can only export 20k before the export and have never only seen 20k when I download the file.
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Re: Export 20,000+ Records from Campaign Results
Devraj, how am I the only one experiencing this?!
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Re: Export 20,000+ Records from Campaign Results
Devraj Grewal
Nov 21, 2016 1:28 PM
Those screenshots show 48k items to be exported from a results tab, which is not the same as 48k records to be exported from a smart list or static list. That is because an item is any flow step in the smart campaign, so you could have several items for any one record.
I just tested exporting from a smart campaign with more than 20k items and I just saw the same problem, the export only shows 20k.
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Re: Export 20,000+ Records from Campaign Results
If you need more than the fields that can be shown in a smart list result, then you need to use the Activity Log API to extract the that data.
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Re: Export 20,000+ Records from Campaign Results
If you have a developer, they can use the API to extract the activity data into a separate database for analysis. I do not know how to do this.
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Re: Export 20,000+ Records from Campaign Results
Marketo support hasn't been able to supply an answer why there is a limit, but their team will export results larger than 20,000 upon support request.
