Contact Marketo Support

Document created by 08b21bd4b65c4441fd72920f489da6afa097beae on Jan 2, 2015Last modified by Robert Solis on Aug 21, 2018
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Marketo offers a number of ways to contact Marketo Support directly for assistance from our different support regions.

 

Support Portal (https://support.marketo.com)

 

The Marketo Support Portal features a web form submission to submit support cases to Marketo Support.  The form gives authorized support contacts the ability to provide details on the support issue that allows Marketo Support to efficiently and effectively assign your case to the best suited available support engineer.

 

 

Email to Case Submission

 

Authorized Support Contacts can email their cases to:

support@marketo.com

 

Reminder: Cases submitted by email are all submitted with a P3 Priority

 

Regional Phone Contact Information

 

Marketo does feature the tried and true means of contact support, by the phone.  Authorized Support contacts can contact Marketo Support by calling one of the regional phone numbers listed below.

 

RegionContact DetailsObserved Holidays
North AmericaHours: M-F, 6am to 6pm Pacific
Toll Free US: +1.877.270.6586
Direct: +1.650.376.2302
New Year's Day
Independence Day
Thanksgiving Day and the Day After
Christmas Day
Europe, Middle East, Africa

Hours: M-F, 8am to 5pm GMT
Europe: +353 (0)1 242 3030
UK: 0800 151 3030

 

Languages Supported:

English, French, German, Portuguese

New Year's Day
Easter Monday
Christmas Day
St. Stephen's Day
Asia PacificHours: M-F, 9am to 6pm Aus EST
ANZ: +61 2 8310 7646

New Year's Day

ANZAC Day

Good Friday

Easter Monday

Christmas Day

Boxing Day

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