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Special Characters - é è ç à ï ä

Question asked by 9458fb8c0b4dd877c5d4534d4d2e7d284271c2a6 on Jun 24, 2014
Latest reply on Mar 9, 2017 by Dan Stevens.
We never had problems uploading lists with special characters in the past, but today all leads I upload with special characters such as é è ç à ï ä all appear as � � � � �. My file format is CSV and UTF-8, so I don't understand why this is happening. Anyone else experiencing this problem?