AnsweredAssumed Answered

How to use Not Opened Email logic for an email resend, when the first email is in an email program?

Question asked by Todd Thomas on Feb 5, 2019
Latest reply on Feb 5, 2019 by Todd Thomas

Hi. I'm doing an email resend and was going to use the filter "Not Opened Email" in a smart list however the email asset was used in an email test. Since the email asset is within that program, I can't load the email name into the smart filter. Is there another way to send the same email to this list and block the people who opened the email? I'd assume this would be fairly simple. Thanks!

Outcomes