2 Replies Latest reply on Feb 5, 2019 4:21 PM by Todd Thomas

    How to use Not Opened Email logic for an email resend, when the first email is in an email program?

    Todd Thomas

      Hi. I'm doing an email resend and was going to use the filter "Not Opened Email" in a smart list however the email asset was used in an email test. Since the email asset is within that program, I can't load the email name into the smart filter. Is there another way to send the same email to this list and block the people who opened the email? I'd assume this would be fairly simple. Thanks!