5 Replies Latest reply on Jan 22, 2019 9:30 AM by Emily Miller

    Thank You Message Not Appearing on Custom HTML Page

    Emily Miller

      We're experiencing an issue when we embed a form into a custom HTML page. After submitting and reloading the page, we'd like the form to show the Known Visitor HTML as a 'thank you' message for submitting the form.


      Instead, the page refreshes and the form is displayed as normal. The Known Visitor HTML is not shown. However, if we refresh the page a couple of times, THEN the Known Visitor HTML shows up.


      We also have a simple demo of an embedded form that shows this behavior:




      There are no other scripts or anything else loading on this page. Is it not possible to use the KV HTML as a thank you message as we're attempting?