We are trying to automate a Task for our salespeople based on an account-level trigger (opportunity stage, account contract age, etc.) but the "Create Task" flow step seems that it can only create tasks for Lead/Contact records.
This is problematic because we often have several leads or contacts for a single account record. If Acme Corp has 50 Contacts, the salesperson will get 50 Tasks. We need one task assigned at the account level, not associated to a Contact.
Any ideas on getting this to work?