My company has a list of leads that can only be contacted once a year. Currently the team that owns this list marks the leads as Email Opt Out = True in our database and then when they send the yearly email they update the Email Opt Out to False temporarily. I don't like the current process because if one of those leads fills out the form to officially opt-out we could be ignoring that when they mass update to False. It is possible that this one list will grow to multiple lists.
Does anyone else have a segment/list of leads that can only be contacted x number of times? how do you manage those leads?