Create task subject - Subject and comments not Syncing

Anonymous
Not applicable

Create task subject - Subject and comments not Syncing

I am working with Marketo / salesforce sync. I have created a program and flow for when someone fills out a webform. The flow does the following

  1. Cange Lead Owner
  2. Create Task
  3. Add to Program (Campaign)
  4. Send email

All processes work except for when the task has been created in Salesforce the Subject and the comments do pass from what I have noted in Marketo. I have tried creating the task's subject and comments using tokens and also just plain text.

Marketo Form Subject and comments.png

However when the task is created both the subject and the comments are blank.

1 REPLY 1
Josh_Hill13
Level 10 - Champion Alumni

Re: Create task subject - Subject and comments not Syncing

It seems your tokens aren't formatted properly. note capital L instead of

{{lead.First Name}}

but show us what the data appears as in SFDC, not Marketo.

Also, you are pushing a sync 3x in the flow, so if you try to do this too fast, the sync may not catch up with your final step or the other steps. Put wait steps in between.