AnsweredAssumed Answered

Can I override the Communications Limit on a Per-Email Basis?

Question asked by d7881fdb1aff9f9d2d1fa2997907fee8c2876295 on Aug 3, 2017
Latest reply on Aug 28, 2017 by Dan Stevens.

Hi Community!


Our company has set up Communication Limits as shown below allowing for people to only be contacted twice in one day and three time within a week. We have a campaign where we would like to ignore those Communication Limits. Can someone please share how best to do this?



I know that in a single email program in the Setup section, that the Communication Limit Settings can be edited to Uncheck the "Block non-operational emails." Would this allow for overriding the Communication Limit settings to send more than 2 emails/day and more than 3/emails a week?



Thank you,