11 Replies Latest reply on Aug 28, 2017 6:24 AM by Dan Stevens.

    Can I override the Communications Limit on a Per-Email Basis?

      Hi Community!


      Our company has set up Communication Limits as shown below allowing for people to only be contacted twice in one day and three time within a week. We have a campaign where we would like to ignore those Communication Limits. Can someone please share how best to do this?



      I know that in a single email program in the Setup section, that the Communication Limit Settings can be edited to Uncheck the "Block non-operational emails." Would this allow for overriding the Communication Limit settings to send more than 2 emails/day and more than 3/emails a week?



      Thank you,