2 Replies Latest reply on Dec 29, 2017 11:40 AM by Dan Askin

    Facebook Lead Gen Connector - Full name, full name, full Name

    Dan Askin

      Just set up the Facebook connection. We're asking for full name, email, phone # and company. Seems to be working, albeit at the behest of some sort of Facebook data release protocol (time until Marketo arrival has varied from a couple minutes to 30 minutes+).

       

      The problem is the full name field won't populate in Marketo. In the mappings via launch point, the automatically mapped field name is full name (all lowercase). I didn't do anything custom w/ the setup ... just linked accounts and approved the automatically mapped fields. 

       

      Anyone experience this scenario with some but not all field data coming through? Attached is our little test group -- folks w/ full names were known leads. The person w/o a # didn't submit a #.