Adding Emoticons to Subject Line

Pierce_Ujjainw3
Level 9

Is it just me or is it impossible to add emoticons to Marketo subject lines? Seems to strip them out for me every time...

22 REPLIES 22
Clément_Hurstel
Level 1

Actually, Marketo is supporting emojis from unicode 5.2 and previous. This blogpost here shows them... You can copy paste them in your subject lines, sender name fiels and in your tokens... and test, test, test !

SanfordWhiteman
Level 10 - Community Moderator

That's not actually how it's done. Only a limited number of emojis work via direct copy-paste. You should read my (earlier, more complete) blog post linked above.

Clément_Hurstel
Level 1

Hello Sanford,

Well, I dit it... Actually, I was so enthusiastic when I read it few weeks ago. I tested it and everything was fine ! But some times after, It was not working anymore... I made other tests and I found that you can copy paste emojis from unicode 5.2 and previous. Sometimes they are not well displayed by Marketo, but it manages them.

Anonymous
Not applicable

Wouldn't an emoticon in the subject line give the email more potential for going into the SPAM or trash folder? I wouldn't recommend emoticons in a subject line.

Here is a crafty piece on subject lines that can help with opens/clicks: Email Subject Lines: How to Write Enticing Copy that Readers Can't Resist - LeadMD

Thanks!

Beth

SanfordWhiteman
Level 10 - Community Moderator

Wouldn't an emoticon in the subject line give the email more potential for going into the SPAM or trash folder? I wouldn't recommend emoticons in a subject line.

No evidence whatsoever that this is true. Emojis are used by the world's biggest brands.

Pierce_Ujjainw3
Level 9

Yep - and they are used for a reason. Higher open rates.

Dory_Viscoglio
Level 10

Industry specific successes with emojis. We don't see any decrease in performance with them, but we also don't have a significant increase in opens due to emojis

SanfordWhiteman
Level 10 - Community Moderator

Of course. But I don't want to predict anyone's site-specific experience. What is clear is that they don't reduce ​open rates.

Anonymous
Not applicable

Maybe trying AB Testing is a good way to see if it works or not.

Pierce_Ujjainw3
Level 9

So, it's possible, but Marketo does not make this easy. Grégoire Michel

Grégoire_Miche2
Level 10

Hi Pierce,

Not sure why you mentioned me here

-Greg

Pierce_Ujjainw3
Level 9

Something to add to your ever growing list of product enhancements. It shouldn't require special coding to add these...

SanfordWhiteman
Level 10 - Community Moderator

Yes, Pierce it is possible (and not just until you save the draft!). It'll be on my blog tomorrow. Pubbed just now: http://blog.teknkl.com/yes-you-can-use-emojis-in-marketo-subject-lines/

Anonymous
Not applicable

Hi Sanford,

I went to the site you provided but couldn't find the Q code emoji converter. Is it somewhere else?

Thanks,

Bonnie

SanfordWhiteman
Level 10 - Community Moderator

It's right in the middle of the blog post:

pastedImage_0.png

Travis_Schwartz
Level 4

Hey, just a heads up. I had used your encoder in the past and it worked brilliantly. I just tried to access it again and the generate button doesn't seem to be operating.

Caycia_Banks
Level 2

Generate button is working fine for me 🤔

Caycia Banks
Anonymous
Not applicable

This is fantastic! Is it too late to send a blast with a Christmas tree in the subject line now?

SanfordWhiteman
Level 10 - Community Moderator

Sure, just keep it witty!

Maybe even "We just figured out how to use emojis, so..."

Jasmine_Kyles
Level 5

Of course not! Ha "Christmas is over, back to work we go! *tree *sad face"