My company is new to Marketo and we're having some issues with the sync between Marketo and Salesforce.
- Cannot get the "comment" field in Marketo forms to sync w/ the "comments" field in a salesforce event field -- the name of the form goes into that comments field in Salesforce instead.
- Cannot get an email to be sent to the lead owner when the contact has synced with salesforce, or to a separate non-salesforce email. (This is all the "send alert" function in Marketo that isn't sending the alert!)
- Is there any way to sync campaigns between Marketo and Salesforce without making all recipients of say an email in the campaign new leads? (i.e. just updating their contact in salesforce?)
Have opened inquiries w/ support but haven't heard back from them in a week! Any help is appreciated!