I'm in the same boat. Everytime I train a new user my stomach is in knots hoping they won't mess anything up. I've developed some pretty extensive manuals for how we use Marketo, but the permissions flexibility within the different roles would be amazing. So would the "request manager approval" step.
You should put those in "ideas" for sure!
Thanks for the feedback, I will definitely do that. I might even lobby for extra 'likes' hah
I think there are ideas on improving the admin capabilities.
But have as many Roles as you need:
- by Role and Skill Level
- and by Region/WS/LP permission
Marketo has a 4 eyes method where campaign managers are paired up to prevent errors.
For the future searchers and readers of this post, one of the things you also need to add is a self training partition and self training workspace. These 2 will work together and beginners should only have access to them, until their have received minimum training. You may upload a few leads from a seed list with fake email addresses in this partitions, so that you have enough to play with.