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appointment scheduling

Question asked by 077bd8439a4bd5a67e2eb90273d180e14f9e25d8 on Jan 12, 2015
Latest reply on Jan 12, 2015 by Josh Hill
I'm sending an email to an installed base of clients. They are supposed to schedule an appointment to review their account so I created a landing page for that. On this LP I added a Call Back Date and Call Back Time field.

Should I create a lead on Salesforce? They are already a customer. Or would this be just a task?
And if that's just a task, do I assign it to the Lead Owner or the Account Owner?

Any thoughts are welcome. Thanks.

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