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Is your account set to CDT? Name > Account
Then check Admin > Location
The system time will be different, although most of the time Marketo will display the time in YOUR personal time zone.
I had an email set to launch at 10:30am GMT prior to the daylight savings kicking in.
I assumed the system would update itself and still send my email out at 10:30am GMT but this was not the case.
It launched at 9:30am GMT.
Even when I go edit the time on the stream to say 10:30am GMT it is saying it is scheduled for this time but it is showing 9:30am GMT.
Very messy and confusing. I would like the system to update itself.
I discovered the same issue with scheduled emails as well today. Seems very strange that the system wouldn't update automatically.
+1 on the posts above. It seems like Marketo does not automatically adjust for Daylight Savings Time in the U.S., which likely means our scheduled reports, emails, etc. are going to be 1 hour off for half of the year! Not good.
I have the same issue. So we have to manually change the time zone to daylight?? Seems like this should be automatic.
I've received mixed answers on this:1 of 1 people found this helpful
-- Some users in the Community have said their time updated automatically, while others say it did not.
-- A Marketo support rep told me it doesn't happen automatically. (I opened a support ticket about this)
-- Another Marketo employee said the GMT offset time does update automatically in the regions that use standard or daylight time at different parts of the year. (see more here: https://community.marketo.com/MarketoIdeaDetail?id=08750000000KIhGAAW
So the non-clear-cut answer I've come to is....perhaps for those of us whose time didn't update automatically, we had our org set on an incorrect time zone prior to the clock change.