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I also agree, using profile and page layouts to control access to MSI is a real headache and needs to have managible licenses or give better options to control access via permission set etc. Would also like to see better reporting options to measure adoption.
Trying to nail down a problem that has been causing us allot of headaches.In our Salesforce instance, contact email addresses in some cases are not unique to an individual. For example, different contacts may be listed under the same company or another company with the same email address:John Smith ...