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Oh ok. That makes sense. We are wanting what the code does and don't want to lose that, so we will have to do without the web activity. I appreciate the reply. Happy Holidays!
Hey Sanford, Just had an update on this. We posted the code on the new site like we talked about previously and my test did work for the previous issue we were having. However, it was brought to my attention that the marketo tracking pixel wasn't firing correctly and as a result, the web activity is...
Ok great, thank you. I will try that out and test it and see how it works.
So would this work then, instead of putting in all the sales reps names for each respective company/smart campaign?
Are you talking about on the smart list tab or the flow tab? We do currently have 1-2 of them set up with the trigger of "Owner Changes" on the smart list tab. However, this has caused issues in the past when reps leave one of our companies or they have gone from one of our portfolio companies to an...
Hello, We have different smart campaigns set up to notify our sales teams when someone fills out a form on our website. The way we have them set up currently is working fairly well, for the most part. There have just been some occasions where the lead hasn't finished syncing to SFDC yet, and it send...
I had my developer place that code you gave me yesterday on the back-end of that test page and I ran through the test this morning and it worked! It created a net new lead for 360 Payments instead of just updating the mkto PortCo Most Recent on the existing Autoshop Solutions lead like it had done w...
Just as a follow-up to this, these are the steps I took to do the test. Is it possibly an issue with one of the steps in our test or do you think it's something in the code? Like I mentioned, I tried testing this with the code in the header and the place you suggested yesterday, and it still gave me...
So we actually had it placed there first and it didn't work there either. I tried running the test with it there first and it still didn't create the new lead as we expected, so our dev person tried putting the code in the header of the page and I tried testing it again. Our dev person has since upd...
Ok thank you for the call-out. Are you able to tell me what it needs to be updated to in the part you referenced that is the issue, so that we can place the updated .js code on our test page and I can ensure that this will work as we are hoping?