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We seem to be having on and off issues with fields not updating properly between Marketo and Salesforce. Most of the time this happens, the record will be correct in Marketo and fields will not update in Salesforce. We also continue to have issues with a large number of contacts/ leads being synced...
Hi @Brian_Law_MKTO . We just implemented this in our staging environment which is connected to our Marketo Sandbox environment. We do not have a bi-directional sync between SF staging and the MKTO sandbox though- what is the best way to test this functionality? Do we need to go live in production in...
No sync issues coming through. As of right now, it does seem to only effect contacts and not leads.
I have an open case with Marketo support about this, but I wanted to see if anyone is having the same issue. We have custom fields that are being updated through form submissions on the Marketo side, values are being added to the contact fields in Marketo, but they are not syncing over to Salesforce...
Thank you so much for this! I'm going to recreate campaigns to be executable. I noticed that triggers are not available in executable campaigns- since we're sending them to executable campaigns based on criteria from the first campaign- can the smart list flow be empty here?
I'd like to move one of our lifecycle smart campaigns to be executable to speed the process a bit. The way the program is currently set up is based on a person being created in the system (trigger). The flow then points to requested campaigns based on the persons interaction. Example, they score 100...
I'd like to flag leads that were previously deleted that have inbounded. I understand that the unsubscribe info is the only data that is carried over, but can we report on this by date? So looking to see if the unsub date is prior to the created date. Is this possible?
We're trying to add a Marketo form at the end of our product videos that are hosted in Wistia. I set up a Marketo page and embedded the video. In Wistia, I added the form at the 1 minute mark of the video. When you submit the form for the first time- the video just says "Rewatch"- I can't figure out...
Can you connect Eventbrite through Marketo without a third party app? Or do you need a third party app in order for the data from Eventbrite to connect into Marketo?
We're in the beginning stages of implementing Marketo. We're migrating from another MA system. We currently have customer scoring set up on the individual product level- customers interact with products, we score them if they do not have the product and a task is fired to our one customer SDR when t...