Hi, Steven and Sanford. Thank you for reviewing and providing feedback. Steven, here is an example of the error page that pops up is attached. When we click on "VAWP" link on the test sample sent this is the message we receive. "Content not found" is the message on all.
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We have been experiencing issues with the “View as a Webpage” link when sending internal test emails. We have not received much help from Marketo support. We have sent them numerous examples and links to our programs – and they cannot replicate the issue we have. They did request that we check if our security software blocks redirects for web pages. We have confirmed from our IT department that our security software does not block redirects for web pages. As well, through research on Community, we found this potential cause and tested it: …to have the link always work is to send the sample and use the view as webpage link only from an approved email. Please keep that in mind as it is the key, the email must be in an approved state before you send the test. If you send a test w/ a draft or approved w/ draft, your link will stop working once you discard or approve that draft. We also found this post on community: https://nation.marketo.com/t5/Product-Discussions/View-email-as-web-page-error-Cannot-get-email-content-Email/m-p/76258#M42000 Is this the solution? And if correct, why would Marketo Support not know this nor is it is any documentation?
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