Ande_Kempf4

Level 5 - Champion Alumni

Joined the community 30-03-2015

Level 5 - Champion Alumni

Senior Client Services Manager

St. Louis, MO

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Re: Cleaning Database: Email Soft Bounces

by Ande_Kempf4 09-17-2015

Thanks Ashley Ayan - I am referring to e-mail addresses that have done this multiple times in a row, like 5-6 times. I'm looking for the best practice for handling these leads as they're taking up space in our database and are continually rejecting our e-mails due to "a seemingly temporary conditio...

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Cleaning Database: Email Soft Bounces

by Ande_Kempf4 09-16-2015

In my quest to clean up our database I found 's guest blog "How to Clean Up Your Marketo Database". The article is excellent and I highly suggest reading it if you're interested in doing some fine-tooth-comb cleaning.One area that I am interested in cleaning up is removing the leads who have recei...

Discussions

5145 2 5
Marketo Sync Changing Lead Information

by Ande_Kempf4 08-21-2015

To my knowledge "Marketo Sync" in Salesforce is updating lead information based off a leads most recent form fill on a Marketo form.While I can see that updating the user information based on what the user provides is good - I frequently run into situations where a sales rep has reached out to a lea...

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Re: ON24 On Demand Webinar Setup

by Ande_Kempf4 08-05-2015

Thanks Jenn! Right after I posted my question i found an article changing this.

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1920 1 0
Re: ON24 On Demand Webinar Setup

by Ande_Kempf4 08-05-2015

Hi again! So we just had our first ON24 webcast yesterday (whew). All of the statuses synced over just fine (thank you for your help!) The only issues I am running into now is that when I sync the attended status over to our CRM the next morning it overrides the attended on-demand statues that are s...

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5846 0 2
Re: Invalid e-mail clean-up: Avoid bi-directional sync

by Ande_Kempf4 08-04-2015

Thanks Phillip Wild!

Discussions

3263 1 0
Re: Invalid e-mail clean-up: Avoid bi-directional sync

by Ande_Kempf4 08-04-2015

Thanks Phillip Wild. Is that an on-going trigger campaign that collects the invalid emails? If so, do you have time frame set on the campaign?

Discussions

3263 0 2
Re: Invalid e-mail clean-up: Avoid bi-directional sync

by Ande_Kempf4 07-30-2015

Hi Madhu Gulati,Thank you for your response! Did you ever change your sharing rules at all for your sync user in Salesforce to avoid syncing the removed lead back into Marketo?

Discussions

3263 0 1
Invalid e-mail clean-up: Avoid bi-directional sync

by Ande_Kempf4 07-30-2015

How would I go about deleting invalid emails from Marketo (not CRM) without the bi-directional sync pushing them back into Marketo?Right now I have built a smart list with this...smart list:Then I built a smart campaign that looks like this:Smart List:Flow:

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Re: On24 not passing field values.

by Ande_Kempf4 07-29-2015

Hi Adam - what did you guys end up doing for the sync issue? Did you turn off the ON24 registration page?

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2128 0 1