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We are able to merge leads and contacts with one of our Marketo instances, but not another. So this is not always true. If the Marketo user profile is granted access to convert leads from SFDC, then you can merge leads and contacts in Marketo.
Hi,We are getting ready to integrate our Magento store to our other business systems and I'm currently researching the pros and cons of which system to integrate with: Marketo or SFDC? With the integration, we want to capture when people add items to the cart, abandon the cart, make a purchase, etc....