Grace_Edmiston1

Grace_Edmiston1
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‎02-19-2020 11:29 AM

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Re: Marketo Alerts are sending, but aren't being d...

by Level 1 in Product Discussions
‎03-04-2019 01:50 PM
‎03-04-2019 01:50 PM
I've tested it and am finding the alerts are coming through inconsistently but they are coming through. My recipients are hard-coded as is my content & sender (the content does contain tokens but no tokens are involved in the sender or the workflow info). ... View more

Marketo Alerts are sending, but aren't being deliv...

by Level 1 in Product Discussions
‎03-04-2019 12:50 PM
1 Like
‎03-04-2019 12:50 PM
1 Like
Anyone else dealing with this? Or dealt with this in the past? They've been working for about 18 months and now they're not coming through. The record history shows the alert has sent. All email addresses are formatted and inserted correctly; the alerts aren't getting stuck in spam, and my IT department has confirmed we've whitelisted Marketo's IPs, so that's not causing any issues. I've changed nothing about how the emails or campaigns are set up, so a change on our end hasn't caused this. I've reached out to Marketo Support to see if they can point me int he right direct but figured while I wait I'd ask my fellow Marketo-ers. Thanks in advance for any help! 🙂 ... View more
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Date Registered ‎05-10-2017 12:28 PM
Date Last Visited ‎02-19-2020 11:29 AM
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