Oliver_Pham

Hi Marketo Community,   I have a form on Marketo that I would like for it to sync any duplicates to Salesforce. I am aware of it’s drawbacks on the database and have seen this solution: https://nation.marketo.com/t5/Knowledgebase/Creating-a-new-SFDC-Lead-with-every-form-submission/ta-p/255008   Specifically, I want someone who has an existing salesforce opportunity, account, or lead with us to fill out this form and it will create a new lead. I’ve tried setting “Sync Person to SFDC” to “Queue: New Leads” and that doesn’t work. The values just update the existing lead, opportunity, account that I’m using to test.   Please let me know how to do this. Thanks. ... View more

Hello Marketo Community,   We'd like to utilize a Custom Object from SFDC in Marketo.   We want to utilize SFDC Object in Marketo to create email tokens based on the data pulled from one of our SFDC Custom Objects, called “Project”. Ideally, we want to make a nurture campaign that onboards and offboards based on fields from the “Project” custom object. Furthermore, use tokens that are using data from the “Project” fields.    Right now, we have  synced the "Project" custom object, but it is not syncing properly because I can't see the fields anywhere besides the Admin section. ... View more

Hi Marketo Community,   Our company has been receiving a lot of spam leads on Salesforce. All the leads have gibberish names and specific fieId types filled out with links.   On Salesforce, it looks like it was entered in by one of our members because the"Created By" field shows a name and a time during odd-hours. When I circle back to Marketo on that specific lead, the first piece of information is "New Person... Source: SFDC". It seems like our account has been hacked or something.   We do have a lot of Marketo forms, but the spam leads are filling out fields that are not in any of our forms (that I know of). One custom field type that remains consistent across all the spam leads is "how did they reach us" which is always entered in as "web form".  Is there a way to trace back all of our forms that sync to Salesforce as "web form" for the "how did they reach us" field?   I'm not sure how to proceed with this and hopefully someone on this community can help me out.   Thank you!  ... View more

My email program did not send to any of the people in my smart list. Hi, Yesterday, I created an email program to send out one email to our prospects, clients, and employees (this is excluding people who opted out of email marketing). I allocated the email and scheduled the program to send out the email at 5:00 pm. So everything seemed fine.  Later that night after 5:00 pm, I find out there are no members in the program and there is no data pulled from the program. Today, is the same issue. I clicked on some people and looked at their activity logs and some were turned into members of the program, but some were not. That's all I could find. I'm not sure what I did wrong... maybe it's because I usually use the "email send" channel instead of "newsletter"? I need some assistance. I attached photos of my campaign. ... View more