Hayley_Sheaffer

Hayley_Sheaffer

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Date Last Visited
‎06-28-2021 11:33 AM
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Joined the community 28-06-2019
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Marketing Automation Analyst
  • Re: How to Create a Killer Net Promoter Score Program in Marketo

    We do NPS twice a year. We set up our '19 NPS spring program very similar to this and we add respondents to a list as the smart campaign directs them. My question, is if you put the respondents in list, would you clear each list before we send the fall '19 NPS survey out that is housed within the sa...

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  • Re: Is a smart campaign and trigger necessary for unsubscribes?

    so, when I hover over our unsubscribe link in an email I see something similar or maybe the same as what you're talking about with the 1&mkt_tok does this mean it's tracking and I don't need a smart campaign like I posted the pic of originally?

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    Discussions
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  • Re: Is a smart campaign and trigger necessary for unsubscribes?

    we do have a form for unsubscribes that we link to in emails. But that form was created many years ago (way before my time) and I cannot find any flow steps related to that form. Am I right in thinking that the form should have a smart campaign associated with it somewhere with flow steps in it? Or...

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  • Re: Is a smart campaign and trigger necessary for unsubscribes?

    Did that, thank you

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  • Is a smart campaign and trigger necessary for unsubscribes?

    In our instance every email we send has smart campaigns that listen for unsubscribes, and the flow in Salesforce is to mark them as that status for the email campaign? Is this necessary? I have attached pics that show what we do.I don't know why we have done it that way, but it doesn't seem like tha...

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  • Re: Weird symbol on smart list (cached)

    I did refresh the browser...it did not help so I will reach out to support. What does it mean if the list is cached? Is it inactive or not pulling the values it should be somehow?

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  • Weird symbol on smart list (cached)

    A smart list we regularly use is now showing as cached. I hit the refresh button (highlighted on the bottom of the list bc it's the only place I could find it) and view the people again and it still appears to be cached. I use this as a nested smart list all the time. Does this mean it's not as accu...

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    Discussions
    5235 0 7
  • On24 session link - need to find where it lives for thank you emails

    New to building out a webinar in Marketo - we use ON24 I have a question about when we send thank you emails to attendees and no shows, we include the link to view the recorded session, I know this link should be the same as when it was the live session. But where do I get that link? Is in program t...

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  • solved badge Re: weird symbol on the smart list

    I had this same question, I hit the refresh button (highlighted on the bottom of the list bc it's the only place I could find it) and view the people again and it still appears to be cached. I use this as a nested smart list all the time. Does this mean it's not as accurate? What do I do? Is there...

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    Discussions
    2226 0 0
  • solved badge Re: Salesforce Campaign Sync in a Marketo Program

    thanks! What is the difference between the flow step of "add to sfdc campaign" vs "change status in SFDC campaign"?Would opens have to be added to a sfdc with that status in order for anything to change a status later (like a click thru trigger)?This is if I am not syncing at the program level becau...

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Public Statistics
Date Registered ‎06-28-2019 10:39 AM
Date Last Visited ‎06-28-2021 11:33 AM
Total Messages Posted 23