Hi guys, I have the same problem with removed line breaks. Did you try to contact Marketo support to resolve the issue? Thanks ... View more

I need some help, guys. ... View more

Any advice from Marketo team at all ? Is there any way to pull a Lead Database Partition - Segmentation -  Segment lead count (segment size) into Marketo form hidden field as a token ? ... View more

Thanks Rajesh, I just looked at that. It's a good idea. In our case it is a bit more complicated - there is just one form for multiple (around 50) events, which passes an event ID in a hidden form field. Also, each lead is allowed to register for several events. ... View more

That's correct. These are some of our needs. Now everything is sorted except of "Submit button" thing. ... View more

I am not talking about a smartlist. I am talking about Lead Database Segmentation Segment. There are many different events leads will be registering for. Depending on what event each lead is registered for I am using a Segmentation to personalise emails (using dynamic Subject and dynamic Body) for Nurture campaign for each event. This cannot be done with smartlists I assume. ... View more

I would also add that maxReturn is not working for retrieving all segmentations. There are always 20 segmentations shown despite my maxReturn=100 parameter. (/rest/asset/v1/segmentation.json?maxReturn=100) Link to documentation: Get Segmentations » Marketo Developers What am I doing wrong ? ... View more

Hi guys, here is some more info: I just discovered, that the program is in "Customer CRM" Partition. The existing lead with single lead record, who did not receive any emails is present in "Sales team" partition. Could this be a cause of our issue and Marketo simply did not process this lead in SC flow due to its initial existence in different Partition ? However, one of the other leads (with duplicate presence in two different Lead Database partitions) is actually present in "Customer CRM" partition, but has not passed through SC flow anyway. May this duplicate presence cause a conflict ? ... View more

Yes, I am looking at the Default partition. I see two lead records with the same email address for some leads I used for testing. Let's put this case aside. There is also a lead with a single record, everything is fine, but this lead does not go through the SC flow. I did not receive any alerts, the lead did not receive any emails. This is weird. ... View more

Both emails are operational, there is no unsubscribe link. I don't think that this could cause an issue at all, as any newly registered and some existing leads are passing through the flow (receiving emails). ... View more

The only filter in SC Smart List is a trigger "Fills out form". ... View more

Sanford Whiteman wrote: Did you say you aren't even seeing these leads qualify for the SC (Results tab)? Are you absolutely sure you don't have a filter that's filtering them out? None of these "unsuccessful" leads are recorded in SC Results tab. Do you know, what filters out of Program might cause these emails being "ignored" ? Are there any filters on higher (account) level ? ... View more

UPDATE: Sorry guys, I was looking at a different lead database before. I double checked with the correct Lead Database and found that all 3 leads are registered in Lead database. 2 of them have two lead records with the same email address. One of these duplicate leads has a record in Lead Activity log "Filled Out Form". The 3rd lead also has a "Filled Our Form" record. What is the reason for Marketo that prevents  Alerts and Emails being sent out ? In SC flow I am using a Change Data Value rule for a lead.field that was created when all of these leads were already in the database. I assume something prevents this Field to be updated for previously existing leads and this cause the whole Flow (with Alert and Email) not being executed. For all these 3 leads this field has not been updated, however "Change Data Value" is on 3 step of flow. (1 step - Alert, 2 - Email) The "Change Data Value" rule says If: <selected lead field> is empty Attribute: <selected lead field>   New Value: {{lead.new_form_field}} ... View more

Hi Nicholas, It never worked for any of those emails. "Shedule" setting are Campaign Status:     Active Smart List Mode:     Triggered Smart Campaign Settings If lead has been in this Smart Campaign before Each lead can run through the flow every time If lead has reached the communication limits Ignore limit So, probably this not the thing that causes this issue. Thanks. ... View more

Thanks Sanford, 2 of 3 emails that we were testing never became a lead. 1 email - previously existing lead in database - has no record related to this form on its lead's Activity log. With many other emails (existing and new leads) everything works fine. The only SC qualification rule is a trigger "Fills out form". (if this is what you are talking about) ... View more