Alex_Shelukhano

Alex_Shelukhano · ‎09-12-2017

Hi guys, I have the same problem with removed line breaks. Did you try to contact Marketo support to resolve the issue? Thanks

Alex_Shelukhano · ‎04-25-2016

I need some help, guys.

Alex_Shelukhano · ‎04-25-2016

Any advice from Marketo team at all ? Is there any way to pull a Lead Database Partition - Segmentation - Segment lead count (segment size) into Marketo form hidden field as a token ?

Alex_Shelukhano · ‎04-21-2016

Thanks Rajesh, I just looked at that. It's a good idea. In our case it is a bit more complicated - there is just one form for multiple (around 50) events, which passes an event ID in a hidden form field. Also, each lead is allowed to register for several events.

Alex_Shelukhano · ‎04-20-2016

That's correct. These are some of our needs. Now everything is sorted except of "Submit button" thing.

Alex_Shelukhano · ‎04-20-2016

I am not talking about a smartlist. I am talking about Lead Database Segmentation Segment. There are many different events leads will be registering for. Depending on what event each lead is registered for I am using a Segmentation to personalise emails (using dynamic Subject and dynamic Body) for Nurture campaign for each event. This cannot be done with smartlists I assume.

Alex_Shelukhano · ‎04-20-2016

Is there any way to pull a segment lead count (segment size) into Marketo form hidden field as a token ? So then we could use it in Javascript to determine how many people have filled out the form. That's for an event registration purpose where number of participants is limited. As soon as a segment count reaches this number we could make the submit button inactive and show a message saying "registration closed".

Alex_Shelukhano · ‎04-20-2016

With /rest/asset/v1/segmentation/1032/segments.json GET request I am only able to get a list of 20 segments of segmentation of id=1032. My aim is not only to get a full list of segments (there are more than 20), but also to be able to look at any segment by its "name" to see leads or at least get their amount (size of segment). Is it possible at all? How to do that?

Alex_Shelukhano · ‎04-20-2016

I would also add that maxReturn is not working for retrieving all segmentations. There are always 20 segmentations shown despite my maxReturn=100 parameter. (/rest/asset/v1/segmentation.json?maxReturn=100) Link to documentation: Get Segmentations » Marketo Developers What am I doing wrong ?

Alex_Shelukhano · ‎04-17-2016

Hi guys, here is some more info: I just discovered, that the program is in "Customer CRM" Partition. The existing lead with single lead record, who did not receive any emails is present in "Sales team" partition. Could this be a cause of our issue and Marketo simply did not process this lead in SC flow due to its initial existence in different Partition ? However, one of the other leads (with duplicate presence in two different Lead Database partitions) is actually present in "Customer CRM" partition, but has not passed through SC flow anyway. May this duplicate presence cause a conflict ?

Alex_Shelukhano · ‎04-17-2016

Yes, I am looking at the Default partition. I see two lead records with the same email address for some leads I used for testing. Let's put this case aside. There is also a lead with a single record, everything is fine, but this lead does not go through the SC flow. I did not receive any alerts, the lead did not receive any emails. This is weird.

Alex_Shelukhano · ‎04-17-2016

Both emails are operational, there is no unsubscribe link. I don't think that this could cause an issue at all, as any newly registered and some existing leads are passing through the flow (receiving emails).

Alex_Shelukhano · ‎04-14-2016

The only filter in SC Smart List is a trigger "Fills out form".

Alex_Shelukhano · ‎04-14-2016

Sanford Whiteman wrote: Did you say you aren't even seeing these leads qualify for the SC (Results tab)? Are you absolutely sure you don't have a filter that's filtering them out? None of these "unsuccessful" leads are recorded in SC Results tab. Do you know, what filters out of Program might cause these emails being "ignored" ? Are there any filters on higher (account) level ?

Alex_Shelukhano · ‎04-14-2016

UPDATE: Sorry guys, I was looking at a different lead database before. I double checked with the correct Lead Database and found that all 3 leads are registered in Lead database. 2 of them have two lead records with the same email address. One of these duplicate leads has a record in Lead Activity log "Filled Out Form". The 3rd lead also has a "Filled Our Form" record. What is the reason for Marketo that prevents Alerts and Emails being sent out ? In SC flow I am using a Change Data Value rule for a lead.field that was created when all of these leads were already in the database. I assume something prevents this Field to be updated for previously existing leads and this cause the whole Flow (with Alert and Email) not being executed. For all these 3 leads this field has not been updated, however "Change Data Value" is on 3 step of flow. (1 step - Alert, 2 - Email) The "Change Data Value" rule says If: <selected lead field> is empty Attribute: <selected lead field> New Value: {{lead.new_form_field}}

Alex_Shelukhano · ‎04-14-2016

Hi Nicholas, It never worked for any of those emails. "Shedule" setting are Campaign Status: Active Smart List Mode: Triggered Smart Campaign Settings If lead has been in this Smart Campaign before Each lead can run through the flow every time If lead has reached the communication limits Ignore limit So, probably this not the thing that causes this issue. Thanks.

Alex_Shelukhano · ‎04-14-2016

Thanks Sanford, 2 of 3 emails that we were testing never became a lead. 1 email - previously existing lead in database - has no record related to this form on its lead's Activity log. With many other emails (existing and new leads) everything works fine. The only SC qualification rule is a trigger "Fills out form". (if this is what you are talking about)

Alex_Shelukhano · ‎04-14-2016

What may cause a situation not adding a member to a Program after someone submits form? We noticed that happening for some email addresses. These people also do not receive any confirmation emails and are not recorded in the Smart Campaign results at all. So, it looks like the form has been submitted on user end, but has not been received by Marketo at all. This happened with some of our corporate addresses while testing on different browsers. Some of these emails are already registered leads in our Marketo database, some of them - not. What causes forms submitted not being received (ignored) by Marketo ? Why this happens ? Please help! Thank you.

Alex_Shelukhano · ‎04-10-2016

Hi guys, Munchkin code has been placed on all our subdomains, it tracks all user behavior across all sites. However, when I setup an RTP Segment it only looks at www.our-website.com pages and does not pick any page visits from subdomain.our-website.com. Is there any way to fix this ? RTP Tag is only present on main website (www.our-website.com) pages only as we will be placing our RTP content on www.our-website.com only. Probably this is the reason why RTP Segment is not picking subdomain.our-website.com visitors? Can this be a possible cause of the problem ? When I go to RTP - "Account Settings" - "Domain Configuration" it only shows our main site www.our-website.com with no options to define any other subdomains. Please help. Thanks Alex

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Date Registered	‎03-15-2016 10:36 PM
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