Edward_Masson

Edward_Masson

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Date Last Visited
‎09-09-2025 11:59 AM
Level 10
Joined the community 05-02-2015
Rank Icon Level 10
Sr Director Global Marketing Operations
Bay Area, CA
  • solved badge Re: URLs for Landing Pages in a cloned program

    That is just the nature of cloning programs at the moment.As part of your checklist after cloning a program is going into all your LPs and change the name (if your not happy with it) and the URL for public consumption (better SEO). Also, double check which confirmation LP you land on after submitti...

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  • Re: How do Marketo Emails get "Related" to SFDC Opportunities?

    Is this manually done by your Sales reps when creating the event/task, they click on the pick list and select Opportuinity then use the look up field to find the Opp?When triggering the Task in Marketo there is no field for this to select or edit.

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  • Re: How do I add a new product tag in a program?

    Thanks Cheryl!The trouble with copy 'n pasting, I missed my first line in my comment.. 🙂As Cheryl stated, must be in the Admin section not in the program setup section.

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  • Re: How do I add a new product tag in a program?

    highlight the tag you want to add a new value first, then at the top of the tag section click on the 'New' pick list with the green plus sign.Select 'New Tag Value' from that pick list. Here you can add a new value to you Product tag.

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  • solved badge Re: Finding a "Step ID"

    I don't think you can as more likely that the Step ID you see is a system field which will not be available to you for use in reporting, Smart list filters/constraints etc.

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  • Re: Inconsistent Activity Tracking in Sales Insight

    Here is some info on the sync set up on API calls to SFDC:http://community.marketo.com/MarketoArticle?id=kA050000000Kyr6

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  • Re: Inconsistent Activity Tracking in Sales Insight

    We had to turn it off.I found out by creating a lead and timing it when it would get into SFDC, then kept adding extra data to that lead from diferent SFDC objects to see how long it would take to update. It was taking weeks!Raised a support ticket and they found on thier backend that there was inde...

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  • Re: Inconsistent Activity Tracking in Sales Insight

    There is a few possibilities here.You could have a delay on SFDC API object calls due to: Lots of data being updated other systems connected to SFDC updating several times a day MSI emails through outlook are not logged correctly by rep (rep forgetting to select 'log with Marketo' for replied em...

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  • Re: Add two Scores in Marketo

    Hi Kim S,I love your score grid and I’m looking to update something similar. I wanted to double check with you, on the Behavior Score – Normalized your using the behavior score field and on the ‘Demographic Score – Normalized’ your using the Behavior Score field again for the range to normalized to ...

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  • solved badge Re: Assigning newly created leads to Queues in Saleforce

    Are you sending the alert from Marketo flow?Alerts can't be sent to Queue, only lead/contact owners. I found that out a number of years ago.As our Trial downloads are like the 'Contact me now' We tend to sync to SFDC and allow SFDC to auto-assign to queues. Then our flow step will create a tasks for...

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Public Statistics
Date Registered ‎02-05-2015 10:26 PM
Date Last Visited ‎09-09-2025 11:59 AM
Total Messages Posted 884
Likes Received 478
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