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No problem wih the sales managers: they quicly assign the leads. But after that, they don't always follow up with their teams.So the alerts are most for sales people (after the reassignment). Because they wait too long before opening their Leads and then it's too late to call the person back. For th...
I’d like to send alerts to salespeople when they have not processed the leads quickly.In our sales process, the lead is created and assigned to a sales manager. Then, he reassigns the lead to a sales rep in his team.I see many leads « not read by the owner » in salesforce. (yes I know…..)Is it possi...