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Makes sense... Not exactly what I need, but makes sense. I guess I will need to remove the contact, instead of merging, but it is a shame that some info may just be lost completely. Our contact is a duplicate and just the lead should remain, so I do not see a work around. Thanks, Gregoire!
Hi all,As per Marketo:When merging Leads and Contacts together, all Leads are converted to Contacts prior to merging per normal Salesforce rules.Is there a way to merge two people in Marketo, but keeping the Lead, instead of Contact? In many instances, the contact in SFDC does no longer exist, but t...
Thank you both. I did review the documentation, but that field is just not there. I am thinking that maybe got created in Marketo first (?), and hence messing the mapping and all. I will ask the Marketo team for support as I did not know they could help with that.Thanks again!
Hi all,Disclaimer: new to Marketo.Why am I unable to map "Comment Capture" field to a SFDC field?