Justin_Krikland
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Charlottesville, VA
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Re: Survey Tools

by Level 2 in Product Discussions
‎09-30-2015 08:46 AM
‎09-30-2015 08:46 AM
Josh, In looking at this integration, how do you get the individual survey responses to write to MKTO fields? It seems like the integration is good for triggering actions, but not allowing access beyond SurveyMonkey's set 8-10 fields that update MKTO contact records. We've been trying to use 123 ContactForm, but our occasional duplicate records are causing issues with forms being able to update records properly... and requiring merging/manual re-entry. Thanks, Justin ... View more

Re: Quiz/Survey Integration with Marketo

by Level 2 in Product Discussions
‎09-30-2014 07:13 AM
‎09-30-2014 07:13 AM
Kimi - what did you all think of Snapapp? We're looking for a Timba Surveys replacement (we use SFDC as well). We're looking for a survey tool that integrates well with Marketo. Anyone have other suggestions for a well-integrated survey tool? I really appreciate the help! ... View more

Re: CASL: Progression Statuses

by Level 2 in Product Discussions
‎06-29-2014 10:23 AM
‎06-29-2014 10:23 AM
Hi Kristyn, Did you all end up creating a new status field to note the opt-in? We currently use the lead status field to note whether a lead is "unreviewed" or "contacted"... So we wouldn't be able to overwrite with being opted in according to CASL. We are thinking adding new custom fields to track... But just like you mentioned... It is only so ideal to keep adding custom fields for every little thing... So I like the approach. Also in regards to your sales team... Are you giving them the ability to opt Canadians in by just updating the SFDC status field? And are you tracking who gets opted in or un-opted?... Since sales can be prone to being a bit generous in terms of those kind of things. Best, Justin ... View more

Querying off of Query Parameters

by Level 2 in Product Discussions
‎06-18-2014 08:13 AM
‎06-18-2014 08:13 AM
Our website doesn't allow for the full page address to appear in web activity, just the main domain (not the actual page). However, this info does appear in the Query Parameters line under the Activity Log (in the lead record). Is there a way to create an interesting moment or query off of the text contained in "Query Parameters"? ... View more
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Re: Adding a new, large opt-out list

by Level 2 in Product Discussions
‎06-17-2014 08:07 PM
1 Like
‎06-17-2014 08:07 PM
1 Like
Great question Lydia. We are in the process of moving from Silverpop at the moment and I will be moving over a 50k+ list of unsubscribes. I was just going to add them into the unsubscribed leads, but if there is a more efficient place to store them.... I'm all ears. In addition, we will finally be able to build out a true subscription management option for folks... So does anyone know if it would cause any issues by having all of these current unsubscribes in the Unsubscribed Leads, but then try and reengage them (I'm assuming with an operational email)? ... View more
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Date Registered ‎03-05-2014 05:20 AM
Date Last Visited Tuesday
Total Messages Posted 7
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