Alice_Tilles

Alice_Tilles
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‎06-16-2020 08:51 AM

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What would cause an email program not to appear on...

by Level 1 in Product Discussions
‎11-01-2019 05:41 AM
‎11-01-2019 05:41 AM
An email was sent out (with A/B tests, if that's relevant) a few days ago. It does not appear in the 'done' section of the Marketo Moment app. It went out successfully, with clicks and opens. What gives? ... View more

Re: How to enable repeat responses in a campaign?

by Level 1 in Product Discussions
‎01-24-2019 06:02 AM
‎01-24-2019 06:02 AM
Hi Kevin! Thanks for responding! I checked the campaign qualification rules and it is set up like you have it: Here is what the campaign history looks like currently: "Marketing Campaign" is a placeholder for the US-WS-CU-Contact Us response made on January 8th and the goal would be for it to say "US-WS-CU-Contact Us" or some iteration with the word "Repeat 1" or something like that. So I don't want the triggered email to go out again to the person who filled out the form, but do want a new response generated in the campaign history so I can associate it with an opportunity (we use Full Circle Insights, if this is any help). N.b.: I asked this question on the FCI support website, and the first step was "1: make sure the campaign has repeat responses enabled" which I couldn't find out how to do in Marketo. Do you think maybe I should follow back up with them to elaborate on this step? ... View more

How to enable repeat responses in a campaign?

by Level 1 in Product Discussions
‎01-22-2019 06:46 AM
‎01-22-2019 06:46 AM
Hi, Quite new to Marketo so forgive me if this has a simple solution, but I couldn't find it. I have a Contact Us campaign, and a person who filled out the form in 2017 which generated an opportunity; the opportunity was lost. This month she filled out the same form and I'd like it to generate a new response because it generated a new opportunity. Right now it just exists as in a placeholder campaign so we can track it in the funnel, but in order to do correct attribution, it'd be great to have a Contact Us (Repeat 1) response or something like that. Thanks! EDIT: I found the field in SF! ... View more
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Date Registered ‎11-21-2018 07:45 AM
Date Last Visited ‎06-16-2020 08:51 AM
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