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What's been frustrating is that our email clicks and open rates have remained the same if not higher yet our form submissions have been cut in half from those campaigns. Is there anything that you can see with our JS that is wrong or needs to be cleaned up? Also, let me know if it would be possible...
Yes the update for all of our forms were just implemented. The link below is an example of one of the forms we are testing:https://www.clarabridge.com/resources/from-contact-center-to-experience-center
On April 29th we launched a new website, with using Wordpress landing pages (with Marketo embedded forms) as opposed to Marketo landing pages as we did prior to launch. Since the launch we have noticed almost a 50% decrease in website form conversions. To test and combat this issue we have recently ...