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I am noticing this on random lead and contact records - but not all, so I don't think it's a secret api key issue. The Marketo Sales Insight information and the actions drop down menu just disappear. It's like the record hasn't been updated in a while and just goes to sleep in MSI, but the activit...
We have been able to pull an analytics report using the Sales Insight Emails Performance report type and selecting only the folders in our setup that contain the sales insight emails we are interested in reporting. You can group by sender to see which sales reps are using the tool, too.