Jayme_McGuire

Jayme_McGuire · ‎06-23-2017

Existing leads are not being updated. We have added a field for each lead called trainingplanURL and are pulling this into the nurture emails via a token. That is being done correctly. Any new leads entered into Marketo via the API are getting that custom URL (training plan URL) added to their record. However, existing leads are not getting that added. The vendor has looked through the API documentation and cannot find anything to solve this type of issue. Here is some additional information from our vendor: The form is adding leads via the REST API, using the /rest/v1/leads/push.json endpoint to add the lead, and the /rest/v1/lists/{listId}/leads.json endpoint to add the lead to a list.

Jayme_McGuire · ‎06-23-2017

Relative Marketo newbie here. We are trying to run a Nurture with new and existing leads being fed into Marketo via a custom form from a website. We are working with an outside vendor on the site and the form. The problem that we've noticed in testing is that existing Marketo leads are not being appended with the custom URL passed via the form and thus are not being added to the nurture/entering the flow. However, everything is working fine for new leads (who were not in Marketo prior to filling out the form). Thanks for any suggestions.

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Date Last Visited	‎01-28-2020 02:06 AM

Date Registered	‎01-27-2017 08:27 AM
Date Last Visited	‎01-28-2020 02:06 AM
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Re: Unable to add existing leads to nurture via cu...

Unable to add existing leads to nurture via custom...