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Is there a way to track if an ALERT email was opened by the ALERT recipient? I'd like to see if my reps actually opened the alert.
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Susana_Moreira1
04-30-2019
Hi there, since this questions was submitted 4 years ago, has there been any updates to creating a task for the account owner? In regards to the creating a formula field in SFDC and then creating a task for the account owner, I'm not sure how that would logistically be assigned to the account owner...
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