Chris_Vanderma1

Level 4

Joined the community 31-03-2014

Level 4

Toronto, ON

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554 5.4.5 internal Delivery not attempted message expired

by Chris_Vanderma1 07-07-2014

Hello,I sent a campaign and received soft bounces with the following message:554 5.4.5 [internal] Delivery not attempted (message expired)I presume this is coming from the recipients server, but am unsure. Has anyone seen this before? Any help troubleshooting what it means and how to improve deliver...

Discussions

2306 0 3

Lead Management
McAfee Spam Filter Causing Illegimate Bounce

by Chris_Vanderma1 06-11-2014

Some of our contacts with legitimate email addresses are bouncing getting the following error:551 Mailhost is on our global block list. See http://mcaf.ee/5xxhelpIt seems Marketo's IP was temporarily blocked by McAfee. This leads me to two questions: Has anyone else encountered this? Can any action...

Discussions

989 0 2

Lead Management
Re: Help: Form not Auto-filling

by Chris_Vanderma1 05-29-2014

I do have several fields set to pre-fill. If I fill out the form and then re-visit the page I see the same thing I fileld out last time.When a user who has never filled out one of our forms receives an email from us and clicks the link to the form it should at least pre-fill their email address, but...

Discussions

3831 0 0
Help: Form not Auto-filling

by Chris_Vanderma1 05-29-2014

Hello,We are new to Marketo and so we have a lot of anonomous traffic and a lot of contacts from our CRM that are not associated to their browsing history.When I create an email and send it to a contact with a link to a marketo landing page and the person at that email clicks the link, the form on t...

Discussions

3998 0 10

Lead Management
Re: Map Radio Button Options to Multiple Fields

by Chris_Vanderma1 05-28-2014

Thanks, Scott!I have now implemented this solution and testing thus far has been flawless.

Discussions

2601 0 0
Re: Map Radio Button Options to Multiple Fields

by Chris_Vanderma1 05-26-2014

Thanks for the feedback.I don't expect that the form itself will enforce this logic. We don't have an in-house JS developer and don't have the time of resources to use a contractor, so it's safe to eliminate that option.My fear was that I would need to add a field C and several smart campaigns to im...

Discussions

2601 0 0
Map Radio Button Options to Multiple Fields

by Chris_Vanderma1 05-23-2014

Hi everyone. Hoping I can get some help on this issue.Lets say in Marketo I have Field A (Boolean) and Field B (Boolean). I want a form to have two radio buttons and a requirement of the completion of the form to be that one of the two radio buttons must be selected. Either Field A can be true and F...

Discussions

2693 0 6

Lead Management
Re: CSS errors detected in your email padding?

by Chris_Vanderma1 05-12-2014

Hello Matt,Thanks for your reply, however I am designing many templates that could eventually be used by up to a dozen different people in a large production environment. As the email designer it looks poorly on me if all of my templates always produce an error message when used. It just doesn't mak...

Discussions

2489 0 0
CSS errors detected in your email padding?

by Chris_Vanderma1 05-09-2014

I have designed a template that passes HTML validation and looks good in tests across all major clients. When I enter the Marketing Activities area of Marketo and use the template I get the error: CSS errors detected in your email Check formatting after fixing Errors: 1 - remove style='padding:v...

Discussions

2515 0 8

Lead Management
Re: Email Enhancement - Automatic Inlining of CSS Rules

by Chris_Vanderma1 05-09-2014

This is a basic feature of many far cheaper solutions and really should be included in Marketo. Please add this!

Ideas

6080 1 0